Returns Policy:

  1. You have 30 days to return an eligible item from the date you received it.
  2. Eligible items must be in brand-new, unused condition with all original and undamaged packaging.
  3. All returns must be authorised by a member of our staff and an RMA # will be provided prior to returning your goods. Any non-descript goods that arrive will be returned to sender.
  4.  For “Wrong Size” items we can exchange the item to the correct size you need, and either collect or return any price difference.
  5. For “Faulty” items we will replace the item for an exact item or it’s equivalent. If the exact item or it’s equivalent is not in-stock at the time of return, we can refund the full amount (including any discounts) to your original form of payment.
  6. For “Cancelled” orders we will refund the total amount paid (including any discounts) to your original form of payment.
  7. You will be responsible for paying any shipping costs related to your return.
  8. For items that arrive damaged in transit
      • If possible: please refuse delivery of the item.
      • If the damage is found after the delivery has been accepted a return request must be made within 3 days upon receipt of the damaged item. Please include any photo evidence of how the package was received with your request and keep ahold of the damaged packaging/item for reference.
If you are unsure your case matches any of these reasons for return, please reach out to us by phone or email to discuss a return with one of our staff.
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