We accept payment by Visa, Mastercard & AMEX, Personal Cheque (subject to clearance) and Bank Cheque, Direct Deposit and Australian Money Order.
We carry many products in stock. When an order is placed for an in stock item it will be processed and shipped as soon as possible – often the same day the order is received. Other items may be out of stock on backorder, and we will endeavor to supply such orders to our customers as soon as available. Delays are still possible of course, particularly on special orders of large telescopes or customised items. Please note that order cancellation and return re-stocking fees may apply to special items at our discretion.
We accept laybys. Our terms for laybys is 20% deposit and finalised within 65 days. During that period we require regular payments to be made. Please contact our staff in-store to make layby arrangements.
All prices shown include Australian GST when accessing the website from Australia. Customers viewing the website from overseas (or when using a VPN which hides you IP address) will be shown ex-GST prices. Goods for export are not subject to Australian GST, however the buyer is responsible for any duties and charges applicable when the goods arrive at their destination.
Although we make efforts to keep pricing up-to-date, prices are subject to vary without notice due to changes in wholesale pricing and/or currency fluctuations.
Whilst we make every effort to keep product information and images up-to-date, design revisions and variations may occur from time to time that are not reflected on the website. Please understand that some minor variations may occur that do not change the functionality of the product.
By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.
Please choose products carefully as we do not offer refunds if you change your mind. Product returns, excluding warranty issues, will incur a restocking fee of 20%, plus other costs if applicable.